Terms & Conditions

1. Introduction

Welcome to RelivFlex. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these terms.

RelivFlex is a sports performance brand offering sports clothing and compression support products designed for fitness, recovery, and active lifestyles.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a parent or guardian

• You have the legal capacity to enter into a binding agreement

• All information provided by you is accurate and complete

3. Products & Information

RelivFlex provides sportswear and compression support products designed to assist performance, comfort, and recovery.

Please note:

• Product descriptions, images, and specifications are for informational purposes only

• We aim for accuracy, but we do not guarantee that all product details are error-free

• Colours and materials may slightly vary due to screen display or manufacturing updates

• Our compression products are not medical devices and should not replace professional medical advice or treatment

4. Orders & Acceptance

When you place an order:

• You are offering to purchase a product from RelivFlex

• All orders are subject to acceptance and availability

• We reserve the right to cancel or refuse any order for reasons including stock issues, payment failure, or suspected fraud

• If your order is cancelled after payment, you will receive a full refund

5. Pricing & Payments

• All prices are listed in the applicable currency shown on the website

• Prices may change at any time without notice

• Payment must be completed in full before dispatch

• We use secure third-party payment processors to handle transactions

• RelivFlex does not store your payment card details

6. Shipping & Delivery

• We aim to dispatch orders within the estimated time shown at checkout

• Delivery times may vary depending on location, courier delays, or customs clearance

• RelivFlex is not responsible for delays outside our control

• Customers must provide accurate shipping information. We are not responsible for lost or delayed parcels due to incorrect addresses

7. Returns & Refunds

We want you to be satisfied with your purchase.

Returns are accepted under the following conditions:

• Item is defective, damaged, or incorrect

• Request is made within the return period stated on our policy page

• Item is unused, unworn, and in original packaging

Refunds:

• Approved refunds will be processed to the original payment method

• Shipping fees may not be refundable unless the return is due to our error

• RelivFlex reserves the right to inspect returned items before approval

8. Product Use Disclaimer

RelivFlex compression and sports products are designed for support and performance enhancement only.

• They are not medical devices

• They do not guarantee injury prevention or treatment

• Users with medical conditions, injuries, or concerns should consult a healthcare professional before use

• RelivFlex is not liable for injuries resulting from improper use of products

9. User Responsibilities

By using our website, you agree:

• Not to misuse the website or attempt to hack, damage, or disrupt services

• Not to use the website for fraudulent or illegal activity

• To provide accurate information when placing orders or contacting support

10. Intellectual Property

All content on this website: including logos, brand name, product designs, images, text, and marketing materials, belongs to RelivFlex or its partners.

You may not:

• Copy, reproduce, or distribute any content without written permission

• Use the RelivFlex name or branding for commercial purposes without authorization

11. Limitation of Liability

RelivFlex is not responsible for:

• Any indirect, incidental, or consequential damages

• Losses resulting from misuse of products

• Delays or failures caused by external factors (couriers, customs, system outages)

All products are used at the customer’s own discretion.

12. Privacy

Your privacy is important to us. Any personal data collected is used only for:

• Order processing

• Customer support

• Improving user experience

We do not sell or share your personal data with third parties except where necessary for order fulfilment.

13. Changes to Terms

RelivFlex reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

Continued use of the website after changes means you accept the updated terms

14. Contact Information

If you have any questions about these Terms & Conditions, you can contact us through our official support email or contact form on the website.

RelivFlex — Move Better. Feel Stronger. Live Without Limits.