Frequently Asked Questions (FAQ)

1. What is RelivFlex?

RelivFlex is a sports performance brand offering premium sports clothing and advanced compression support products. We are built for athletes, gym users, runners, and everyday active people who want to move better, feel stronger, and recover faster.

2. What products do you sell?

We offer two main product categories:

• Sports Clothing: T-shirts, leggings, shorts, hoodies, jackets, and training sets

• Compression Support: Knee sleeves, leg supports, elbow pads, braces, and recovery wraps

All products are designed for performance, comfort, and recovery.

3. Who are RelivFlex products for?

Our products are designed for:

• Athletes and runners

• Gym and fitness users

• Yoga and Pilates practitioners

• People recovering from injuries

• Seniors needing joint support

• Everyday active individuals

RelivFlex is for everyone who moves.

4. Do your compression products help with injuries?

Our compression products are designed to support joints, improve stability, and reduce fatigue, but they are not medical devices.

If you have a serious injury or medical condition, we recommend consulting a healthcare professional before use.

5. How long does shipping take?

Estimated delivery times:

• Ireland: 2–7 business days

• Europe: 3–12 business days

• International: 7–19 business days

Processing time is usually 1–3 business days before dispatch.

6. Do you ship internationally?

Yes, we ship to Ireland, the EU, and selected international countries. Shipping availability will be shown at checkout.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number by email. You can use this to track your delivery in real time.

8. What is your return policy?

We offer returns on eligible items within 14–30 days of delivery.

To be eligible:

• Items must be unused and in original condition

• Items must include original packaging

• You must provide proof of purchase

Please see our Refund & Returns Policy for full details.

9. How do I request a refund or return?

To start a return:

1. Contact our support team

2. Provide your order number and reason

3. Wait for approval

4. Send the item back using the instructions provided

Once approved, refunds are processed to your original payment method.

10. Can I cancel my order?

Orders can only be cancelled if they have not been shipped. Once dispatched, you will need to follow the return process.

11. What payment methods do you accept?

We accept secure online payments such as:

• Credit/Debit Cards

• PayPal

• Other secure payment gateways (depending on region)

12. Are your products safe to use daily?

Yes. Our sports clothing and compression gear are designed for daily use, training, recovery, and active lifestyles. However, always ensure correct sizing and usage for best results.

13. How do I choose the right size?

Each product page includes a size guide. If you're unsure, we recommend measuring yourself carefully and comparing it with our sizing chart before ordering.

14. What if I receive a damaged or wrong item?

If you receive a damaged or incorrect item, please contact us within 48–72 hours of delivery with photos. We will arrange a replacement or refund.

15. Do you offer discounts or promotions?

Yes, we may offer seasonal discounts, launch promotions, and special offers. Follow us on social media or subscribe to our newsletter to stay updated.

16. How can I contact RelivFlex?

If you need support, you can contact us:

📩 Email: contact@relivflex.com
🌍 Website: www.relivflex.com

RelivFlex — Move Better. Feel Stronger. Live Without Limits.

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Have questions? We're here to help you anytime.