Last Updated: January 2026

1. Introduction

This Cookie Policy explains how RelivFlex (“we,” “our,” “us”) uses cookies and similar tracking technologies when you visit www.relivflex.com.

This policy complies with the General Data Protection Regulation (GDPR) and the ePrivacy Directive applicable in Ireland and the EU.

By using our website, you agree to the use of cookies as described in this policy unless you choose to disable them.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, mobile, or tablet) when you visit a website.

They help websites function properly, improve user experience, and provide insights into how the website is used.

Cookies do not contain personal information that directly identifies you, but they may be linked to personal data we collect.

3. Types of Cookies We Use

A. Strictly Necessary Cookies (Essential)

These cookies are required for the website to function properly.

They enable:

• Secure checkout and payment processing

• Shopping cart functionality

• Website navigation

• Fraud prevention and security

Without these cookies, the website cannot function correctly.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

They allow us to:

• Track website traffic and visitor behaviour

• Identify popular pages and products

• Improve website performance and user experience

We may use tools such as:

• Google Analytics (or similar analytics tools)

All data collected is aggregated and anonymised where possible.

C. Functional Cookies

These cookies remember your preferences and improve your experience.

They may:

• Save language or region settings

• Remember login details

• Store preferences for a smoother experience

D. Marketing & Advertising Cookies

These cookies are used to:

• Show relevant ads and promotions

• Track marketing campaign performance

• Measure email and ad engagement

These cookies may be set by third-party platforms such as:

• Meta (Facebook/Instagram)

• Google Ads

• Email marketing providers

They are only used with your consent.

4. Third-Party Cookies

Some cookies are placed by trusted third-party services we use, such as:

• Payment providers (e.g. Stripe, PayPal)

• Analytics providers (e.g. Google Analytics)

• Social media platforms (e.g. Instagram, Facebook)

• Shipping and logistics integrations

These third parties may collect data according to their own privacy policies.

5. How We Use Cookies

We use cookies to:

• Ensure website security and functionality

• Process orders and payments

• Improve website performance

• Analyse visitor behaviour

• Personalise content and marketing

• Enhance user experience

6. Legal Basis for Cookies (GDPR)

Under GDPR, we rely on the following legal bases:

• Strictly necessary cookies: Legitimate interest

• Analytics cookies: Consent

• Marketing cookies: Consent

• Functional cookies: Consent

You can withdraw your consent at any time.

7. How to Control Cookies

You have full control over cookies.

You can:

• Accept or reject cookies through our cookie banner

• Change your preferences at any time

• Delete cookies from your browser

Browser Settings

Most browsers allow you to:

• Block cookies

• Delete existing cookies

• Set preferences for certain websites

Please note: disabling cookies may affect website functionality.

8. Cookie Consent

When you first visit our website, you will see a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Manage your preferences

We only set non-essential cookies after you provide consent.

9. Data Collected Through Cookies

Cookies may collect:

• IP address (anonymised where possible)

• Device type and browser information

• Pages visited and time spent

• Referral sources (how you found our website)

• Purchase and browsing behaviour

10. Data Retention

Cookie data is stored for different durations depending on the type:

• Session cookies: deleted when you close your browser

• Persistent cookies: stored for up to 12–24 months unless deleted earlier

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect legal or operational changes.

Any updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about our use of cookies, please contact us:

📩 Email: contact@relivflex.com
🌍 Website: www.relivflex.com

Cookie Policy